Terms of Service

Introduction & Acceptance of Terms

Welcome to the JTI website. These Terms of Service ("Terms") govern your use of our website and provide information about our SAP system operation, support, and stabilization services.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

JTI reserves the right to modify these Terms at any time. Your continued use of the website after any changes constitutes acceptance of the revised Terms.

Description of Services

JTI provides professional SAP system operation, stabilization, and support services to enterprise clients. Our services include:

• SAP system operation and maintenance
• Legacy SAP ECC environment support
• System stability and continuity services
• Compliance and security support
• SAP migration and modernization consulting

Important: Our services are provided based on formal agreements between JTI and our clients. This website serves as an informational platform to describe our capabilities and does not constitute an offer to provide services. Any engagement requires a separate written agreement outlining scope, terms, and conditions.

The specific terms of service delivery, including pricing, deliverables, timelines, and responsibilities, are defined in individual client contracts or statements of work.

Use of Website

This website is provided for informational purposes to help you learn about JTI and our SAP operational services. You may use this website for:

• Learning about our services and capabilities
• Contacting us for business inquiries
• Accessing publicly available information

You agree not to use this website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the website. Specifically, you must not:

• Attempt to gain unauthorized access to any part of the website
• Use automated tools to scrape or harvest data from the website
• Interfere with or disrupt the website or servers connected to it
• Use the website to transmit malicious code, viruses, or harmful content
• Impersonate JTI or any other person or entity

No Warranty Disclaimer

The content on this website is provided "as is" and "as available" without any warranties of any kind, either express or implied.

JTI makes no representations or warranties regarding:

• The accuracy, completeness, or reliability of any information on the website
• The availability or functionality of the website
• The suitability of information for your specific needs
• The absence of errors or viruses on the website

Any material downloaded or otherwise obtained through the use of the website is accessed at your own risk, and you will be solely responsible for any damage to your computer system or loss of data that results from such download.

Limitation of Liability

To the fullest extent permitted by applicable law, JTI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the website
• Any conduct or content of any third party on the website
• Any content obtained from the website
• Unauthorized access, use, or alteration of your transmissions or content

JTI is not responsible for any outcomes, decisions, or actions taken based on information provided on this website. For specific advice and commitments regarding SAP services, you must enter into a formal agreement with JTI.

Third-Party Links

This website may contain links to third-party websites or resources. These links are provided for your convenience only and do not signify our endorsement of those websites or their content.

JTI has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that JTI is not responsible or liable for any damage or loss caused by your use of or reliance on any such content, goods, or services available on or through any third-party website.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of JTI or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, modify, or create derivative works from any content
• Use any content for commercial purposes without express written permission
• Remove or alter any proprietary notices from any content

The JTI logo and all related trademarks are the exclusive property of JTI. Any unauthorized use is strictly prohibited.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Indonesia.

Changes to Terms

JTI reserves the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a revised effective date. Your continued use of the website after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically to stay informed of any updates.

Contact Information

If you have questions about these Terms of Service or need to contact us for any reason, please reach out: